frequently asked questions
Q : What image form do you shoot? JPEG or RAW? Can you provide the RAW image files from my shoot?
A : We shoot in RAW form as it allows us to have full control over post editing color correction, & modifications.
We do not provide RAW (unprocessed) files from your shoot because we believe in delivering a finished product. . Upon specific request, we may choose to provide some RAW images along with our post-produced JPG’s for an additional fee and restrictions.
Q : How many images will I receive from my engagement/wedding day shoot?
A : While we cannot guarantee an exact amount as each circumstance is unique in its kind. We will typically provide you with approximately 50 - 100 images per engagement shoot and approximately 500-1000 during wedding day shooting. These number may increase or decrease according to circumstances of your day. Other shoots image amounts will vary.
Q : What if I lose my images from the provide USB.
A : We keep your images for 6 months to 1 year and can provide a replacement at an additional cost of $50 after your event has been archived. We cannot guarantee all images to be replaced.
Q: What are my/your rights to our photos?
A : You have the right to reprint and share your images as you wish. But may not sell or publish your images without RAELICE consent. We hold the right to use your images unless otherwise requested. Alot of time is put into colour correction and retouching, we kindly ask that if you
post your images on social media for sharing purposes, you do not alter its appearance to uphold RAELICE's consistancy. We also ask you to kindly credit our account.
Q : Do you do Destination Weddings?
A : While RAELICE Photography is based out of Beaches, Toronto, we are willing to serve our clients all around the world per request. In addition to our wedding photography packages, it will include the cost of travel and accommodations to the desired destination. If your destination is on our "wish list" we have special pricing just for you!
Q : Do you edit every image we receive?
A : Yes we do. Every image we deliver is post produced and carefully examined for color correction, exposure, selective black and white processing, clarity adjustments, and other corrections.
Many photographers do not post produce any images, or will only post produce “selected” image.
Q : Will you create a SAVE THE DATE?
A : Save the Date Images are available at a cost of $100 per image and can be added to your package
Q : How long does it take to see & receive my images?
A : RAELICE takes pride in ensuring no image is overlooked. As we do not have a limit on how many images we actually capture on your special day, it may take us time to examine quite a large amount of images.
On average you will receive your images between 4-10 weeks after your shoot, 6-10 weeks for weddings, with a few "teasers" or samples within 1 week,
If you require rush processing, a charge of $100 or more will be necessary.
Q : How do I reserve you for my date?
A : All dates are reserved with a non refundable deposit.
Q : Why is my deposit non-refundable?
A : Deposits are used to reserve your date/studio fees. For your peace of mind, once we’ve reserved your booking we do not accept new clients for your date.
Q : What if we exceed our contracted time for our engagement shoot and/or wedding day coverage?
A : Standard rates will apply for overtime. Overtime is billed at the rate of $250/hour.
Q : Are there travel fees outside of York Region/GTA/Toronto?
A : In order to compensate the primary and/or secondary photographer for their travel, a charge of $.60/KM
Depending on location of event, overnight stay may be required at clients expense.
Q : Do I need a photography permit?
A : Some locations require a permit to be obtained prior to any formal photography. We recommend that clients check ahead of time to see if your desired locations requires a permit and obtain a printed copy of your permit day of.
Any charges/tickets required are to be paid also by the client
Q : Can we book you for an entire day shoot?
A : Yes! We love to follow you around for a day, go to an amusement/theme park/carnival or even your cottage. Custom quotes are available for our "A MOMENT IN TIME" engagement/day shoot
Q : Do you have an assistant?
A : In most cases yes! So that I spend more time capturing moments and less time looking for equipment, lighting and fixing the small details. In most cases when a second photographer has been hired there will be no assistant unless needed.
Q : Do I really need a second photographer?
A : We highly recommend having two photographers on your wedding day. Everything happens so fast ...and hey its your most important day! Having a second photographer means you get photos that you wouldnt have been able to otherwise. Having a second photographer ensures that no moment is left uncaptured.
Do you have any further questions? Please feel free to ask!! firstname.lastname@example.org